Refund policy
All Sales Are Final
We want you to be confident when shopping with us. Please note that all sales are final. We do not accept returns, refunds, or exchanges for reasons such as change of mind, sizing issues, or buyer’s remorse. Please review product descriptions, sizing information, and details carefully before placing your order.
Damaged, Defective, or Incorrect Items
We take great care to ensure that all items are inspected and shipped in excellent condition. However, if your order arrives damaged, defective, or incorrect, we will make it right.
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You must contact us at monsoonbobby@gmail.com within 7 days of delivery.
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Please include your order number and clear photos of the issue.
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Once reviewed and approved, we will provide either a replacement item or a full refund.
Timeframe for Reporting Issues
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Reports of damaged, defective, or incorrect items must be made within 7 days of receiving your order.
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Claims made after this period will not be accepted.
Non-Returnable/Non-Refundable Items
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We do not accept returns for reasons unrelated to product defects or incorrect shipments.
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All clearance or limited-stock items are final sale.
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Gift cards and digital products (if offered in the future) are also non-refundable.
Refund Processing (if applicable)
If your refund is approved, it will be processed back to your original payment method. Please allow 5–10 business days for your bank or card issuer to post the refund.
Contact Us
For all refund or replacement inquiries, email us at monsoonbobby@gmail.com with your order details. We’re here to help resolve any legitimate issues quickly and fairly.